Click here to e-mail questions.

New e-mail address.
sams@hem.passagen.se will stop working December 12th, 2003, please e-mail your questions to help.bar-code@telia.com

Sunrise 2005
=========
Barcode Maker and Batch Barcode Maker and Barcode XL are Sunrise 2005 compatible. For more information click here.

Making a High Resolution TIF barcode Image
==================================
In the setup of Barcode Maker / Batch Barcode Maker I have included a "How to..." file and one of them is "How to Make a TIF Barcode Image.pdf", this " How to..." shows how to make a high resolution TIF barcode image using Barcode Maker. The "How to.." file an be found here Start > Program Files > Barcode Maker 3 > How to or in the folder, default is C:\Program Files\Barcode Maker 3\. To be able to view the "How to..." files you will need to have Adobe Acrobat Reader 6 or better installed on your computer. Adobe Acrobat Reader can be downloaded here

How to print on labels using Batch Barcode Maker
======================================
In the setup of Batch Barcode Maker I have included a "How to..." file and
one of them is "How to Print on Labels in Batch Barcode Maker.pdf", this
" How to..." shows how to print on labels using Batch Barcode Maker. The "How
to file can be found here Start > Program Files > Batch Barcode Maker 2 > How
to or in the folder, default is C:\Program Files\Batch Barcode Maker 2\. To
be able to view the "How to..." files you will need to have Adobe Acrobat
Reader 6 or better installed on your computer. Adobe Acrobat Reader can
be downloaded here

Known Windows issues.
=====================
If you are using HP LaserJet 5 and default Windows 2000 Pro printer drivers and having a printing problem then please download the newest drivers from HP, http://www.hp.com.

If you are using a monitor/display setting, monitor/display update frequency Hz, not recommended by Microsoft Windows XP, Barcode Maker will not be able to change the resolution to 256 colors to make a high resolution TIF barcode image. Please only use recommended monitor/display update frequency Hz.

If some of the digits in the barcode are missing and you have a nVidia graphics card installed on your computer, then please download the newest drivers from the manu factor or from the nVidia homepage.

If you get this message ...You must install a Windows service pack that contains a newer version of Installer service.

Redistributable v2.0 for Windows 95, Windows 98, and Windows ME =====================================================
Homepage http://www.microsoft.com/downloads/release.asp?ReleaseID=32831


Redistributable (x86) v2.0 for Windows NT 4.0
===============================================
HomePage http://www.microsoft.com/downloads/release.asp?releaseid=32832&NewList=1

Redistributable (x86) v3.1 for Windows 2000, Windows XP
=================================================
HomePage http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

Run the downloaded file and then install Barcode Maker and/or Batch Barcode Maker.

Run-Time Error 482 ?
You must have a printer installed or you can't run this software. If you do have a printer installed on a network, please set the printer (in windows) as a locally attached one.

Is anything missing / Disabled in the Demo version (Unregistered) ?
No, you can try out everything, but the high resolution TIF have a Made By Barcode Maker stamped on them and the Unregistered version is slower when saving a high resolution TIF file and you can only save a TIF up to 1200 dpi, in the registered version you will have up to 4800 dpi.

Can I save TIF files in the Barcode Image List or Copy and paste into a document ?
No, you can only save High resolution TIF files and you can Multi select and Save. Many software products is able to load / import a TIF file, Adobe Pagemaker, Adobe Illustrator and many more.

Does the barcodes scan ?
Yes.

I am using the Demo/Trial version can I e-mail my questions to you ?
Yes, please do so, e-mail

Where can I register ?
For Barcode Maker register at RegSoft.com.
For Batch Barcode Maker register at RegSoft.com or ShareIt!.
For Barcode XL 97 register at RegSoft.com (Needs MS Excel 97 to be able to run)
For Barcode XL 2000 register at RegSoft.com (Needs MS Excel 2000 to be able to run)
For Barcode XL 2002 register at RegSoft.com (Needs MS Excel 2002 or MS Excel 2003 to be able to run)
For EAN Barcode Maker register at RegSoft.com.
For UPC Barcode Maker register at RegSoft.com.

How can I change Font ?
In the main window choose Edit then Barcode Size and then Edit in Barcode Size and then Change Font. In Batch Barcode Maker you have to go to the Labels window to change fonts for the barcodes that's going to be printed on labels.

The Bitmap (*.BMP) is only 72dpi or 96 dpi, can I change this resolution ?
Yes, Go to TIFF Parameters and enter the resolution you want 300 to 4800 dpi. Please note that the max. resolution is 1200 dpi and it’s then multiplied by 4. If you can make a 4800 dpi or not depends on the amount of memory you have. TIF images can only be saved, not added to the Barcode Image List. You can't change the Bitmap resolution only the on for TIFF (*.tif). Only supported by Barcode Maker and Batch Barcode Maker. NOT supported by EAN Barcode Maker and UPC Barcode Maker as they only support 96 dpi Bitmap (*.bmp)

Can I print on labels ?
If you need to print to labels then Batch Barcode Maker is the one for you.

Make Code or Add to List isn’t enabled, Why ?
Make Code isn’t enabled when you haven’t entered the right number of digits. EAN 13 needs 12 digits, ISBN need 13 (10 Digits and 3 - deviders), UPC A needs 11 digits, EAN 8 needs 7 digits, UPC E needs 7 digits, if you use 2 or 5 digit supplement then you will also have to add these digits in the input box to the right. ISBN only supports 5 digit supplement, it’s for the price tag so if you charge $39.99 then it’s 53399. Please also make sure you have chosen the right barcode type. Download

Do you support Windows 3.xx or Mac?
No

Does it run in Windows Vista ?
Yes, Barcode Maker v5.10 or better and Batch Barcode Maker v3.10 or better.

I need a barcode but it’s not supported by any of your products, can you help ?
Yes, let me know what you need and I will see what I can do. Please e-mail.

I don’t want to add all my products one by one, What can I do ?
Use MS Excel, Download the *.PDF "How to.." file.

I can’t fill in all the digits in then barcode, why ?
You don’t need to fill in the last digit as it’s the check character (check sum) and is added automatically, it also depends on if you have selected the right barcode you want to make e.g. EAN 13 or UPC A…….. (For Code 39, Code 2 of 5 Interl. the check character is optional)

Where can I get a UPC code for my product ?
Uniform Code Council, Inc. 7887 Washington Village Drive, Suite 300 Dayton, OH 45459, Phone 937-435-3870, Fax 937-435-7317 . http://www.uc-council.org/


Where can I get a EAN code for my product ?
Please contact EAN for more information.

ISBN Information.
More information here http://www.bisg.org/

I only have 8 digits for a barcode, which is it ?
It can be a UPC E or a EAN 8, if you live in the U.S.A or the product is from the U.S.A then I would guess it’s a UPC E else it might be a EAN 8.

Does your SCC-14 support both EAN/SCC-14 and UPC/SCC-14 ?
Yes, it supports both the EAN/SCC-14 and UPC/SCC-14.

I would like to have a invoice with my order, is it possible ?
Yes, there should be a link in the e-mail you received to the invoice, if you can't find it, please contact Regsoft.com

The size for the barcode saved as a TIF isn’t the same size as the defined barcode size, what to do ?
To make the Barcode saved as a TIF the same size as the defined barcode size, click on Edit and the TIFF Parameters or click on this button you must check ‘’Adjust Barcode Width to Defined Width’’ and also ‘’Adjust Barcode Height to Defined Height’’.

If you have checked the option "Retain Aspect Ratio" in the Barcode Size window ( Edit menu > Barcode Ratio > Retain Aspect Ratio ) then the ‘’Adjust Barcode Width to Defined Width’’ and also ‘’Adjust Barcode Height to Defined Height’’ will no be available in the TIFF Parameters window.

 

If you have any questions, please e-mail

copyright by Lars Sams